Privacy Policy

Privacy

Privacy Policy for Cholo Mart

Effective Date: [12-18-2025]

1. Introduction

Welcome to Cholo Mart. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you use our website, services, or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information from users:

Personal Information: Name, email address, phone number, delivery address, account login details.
Payment Information: bKash, Nagad, Rocket, or Bank Transfer details (processed securely through third-party providers).
Technical Information: IP address, device type, browser type, cookies, and usage data collected automatically via analytics and tracking tools.

Note: We do not knowingly collect information from children under 13 years of age.

3. How We Use Your Information

We use your information to:

Process your orders and payments.
Provide customer support and respond to inquiries.
Improve website functionality and performance.
Send transactional emails (order confirmation, account updates) and optional promotional emails (only if you opt-in).
Display relevant advertisements through remarketing services like Google Ads and Facebook.
Comply with legal obligations and prevent fraud or abuse.

4. Third-Party Services

We use trusted third-party services to provide functionality and security:

Payment Providers: bKash (Privacy Policy), Nagad (Privacy Policy), Rocket (Privacy Policy), Bank Transfer.
Analytics: Google Analytics and other related tools to understand website usage.
Remarketing / Ads: Google Ads, Facebook Ads for marketing purposes.
Security: Google Invisible reCAPTCHA to prevent spam and abuse.
Email Marketing: Mailchimp or similar platforms for promotional emails (opt-in only).

Important: We do not store sensitive payment information on our servers. All payments are processed securely through the respective third-party providers.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

Ensure the website functions correctly.
Analyze website traffic and improve performance.
Display personalized ads and remarketing content.

You can manage your cookie preferences or opt-out through your browser settings or through platform-specific opt-out tools for Google Ads and Facebook Ads.

6. User Rights

For California Residents (CCPA / CPRA):
You have the right to know what personal information we collect, request deletion, and opt-out of the sale of personal information.

For EU Residents (GDPR):
You have the right to access, correct, delete, or restrict the processing of your personal data.

For California Residents (CalOPPA):
You can review our privacy practices and request updates or corrections.

Children Under 13 (COPPA):
Our website is intended for users aged 13 and above. We do not knowingly collect data from children under 13.

7. How to Contact Us

If you have any questions or concerns regarding this Privacy Policy, you can contact us:

By email: [cholomartbd@gmail.com]
Through our Contact page: [http://www.cholomart.com]

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.